Overview
A clear view of your WhatsApp workspace
Connecting to your workspace
YOUR WORKSPACE AT A GLANCE
Keep every connection moving.
Your linked numbers and messages, in one place.
Accounts–Your company accounts
Linked numbers–WhatsApp login saved
Active now–Connected or pairing
In queue–Waiting to send
Sent today–Accepted by WhatsApp
Needs attention–Failed today
Your accounts
Pick up where you left off.
Saved WhatsApp logins stay linked, even when idle.
Your accounts 0
Every linked number has a place here.
Idle accounts reconnect automatically when a message is sent.
Your conversations, together
Choose a chat to reply, share files or schedule a message.
Your team’s private workspaceSEND AT THE RIGHT TIME
Scheduled Messages
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Includes one-time schedules created in Inbox, Accounts and the API. Company hours, customer preferences and queue limits apply. Edit before the first send attempt; cancel while queued. Schedules survive restarts and become eligible when their due time passes. Sent/cancelled history follows message retention.
Times use India time (IST). Sent means accepted by WhatsApp.
YOUR WORKSPACE IN NUMBERS
See how conversations move.
Company-scoped trends from your retained message history.
Failure breakdown
Staff response times
A response pairs the first waiting customer text with the next sent staff reply. Includes time outside working hours. Up to 100 staff members.
Dates use IST. Counts reflect the current status of jobs created in the chosen period. Sent means accepted by WhatsApp. Wait to latest attempt includes retry delays and excludes planned scheduling time. Oldest ready message uses the current queue. Expired history is excluded.
WORKSPACE UPDATES
Keep the important things in view.
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Up to 200 active issues are shown. Resolved issues disappear automatically; marking an issue as read does not resolve it. Read states are personal. Backup and server-monitor notices are visible to administrators.
Workspace activity
The little things that keep you connected.
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